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Webcasts & Speaking Engagements

AFSA Webinar: The CFPB and Consumer Complaints

John Redding presented "The CFPB and Consumer Complaints," for an AFSA webinar on February 27, 2014. The webinar discussed consumer complaints, specifically: what you need to know about the CFPB’s consumer complaint work including its Web Portal and Database; the relevancy of consumer complaints in the Bureau’s supervision and enforcement functions; and suggestions as to how you should handle consumer complaints in order to comply with regulator expectations.

Click here to learn more about this webinar.