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Regulatory Actions Melding Into National Servicing Standards

Servicing Management

Valerie L. Hletko, Jonice Gray Tucker

In the last year and a half, the foreclosure-documentation crisis has triggered nationwide scrutiny of the default servicing process for residential mortgages. In the wake of these events, supervisory and enforcement actions by banking regulators have set minimum expectations for national servicing standards that are driving compliance expectiations.

Originally published in Servicing Management, reprinted with permission.

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