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Financial Services Law Insights and Observations

CFPB Reports Examination Findings, Updates Examination Manual, and Details Supervisory Appeals Process

Credit Cards CFPB Examination Nonbank Supervision Mortgage Origination Consumer Reporting

Consumer Finance

The CFPB today released its first periodic Supervisory Highlights publication, along with an updated examination manual and a bulletin about the Bureau’s examination appeals process.

The Supervisory Highlights report describes the CFPB’s supervisory activity from July 2011 through September 2012, including with regard to credit cards, credit reporting, and mortgages, and “signal[s] to all institutions the kinds of activities that should be carefully scrutinized.” During its first year of conducting exams, the CFPB states that it has found compliance management system deficiencies, including with regard to fair lending compliance programs and oversight of affiliate and third-party service providers.  The report also reviews nonpublic actions taken to enforce compliance with the CARD Act and FCRA,  and identifies several areas of concern for mortgage originators.

Bulletin 2012-07 details the CFPB supervisory appeals process, and addresses confidentiality and the role of the CFPB Ombudsman.  Finally, the updated Supervision and Examination Manual incorporates the various procedures issued since the manual first was published in October 2011, e.g. the payday lending and consumer reporting exam procedures.  The updated manual also includes new references to the Code of Federal Regulations to reflect the republishing of federal consumer finance law regulations under the CFPB’s authority.