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Financial Services Law Insights and Observations

CFPB Releases Consumer Reporting and Money Transfer Complaints, Expands Complaint Database Functionality

CFPB Consumer Reporting Money Service / Money Transmitters Consumer Complaints

Consumer Finance

On May 31, the CFPB published for the first time consumer complaints about credit reporting, which the CFPB began accepting in October 2012, and money transfer complaints, which it began accepting in April 2013. The CFPB also announced that all complaints in its consumer complaint database now include a field for the state from which the complaint was filed. That field allows the CFPB to report, for example, that the top states for per capita mortgage complaints are (i) New Hampshire, (ii) Maryland, (iii) the District of Columbia, (iv) Georgia, and (v) Florida.

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