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Financial Services Law Insights and Observations

CFPB Extends Deadline To Comment On Complaint Narrative Proposal

CFPB Consumer Complaints

Consumer Finance

On July 29, the CFPB announced that it extended 30 days to September 22, 2014 the deadline for submitting comments on its proposal to publish consumer complaint narratives. In doing so, the CFPB again defended the proposal as consistent with practices at other government agencies and as an extension of its efforts to give voice to consumers’ concerns. The extension followed a request from a group of industry trade associations that noted the numerous legal and practical issues raised by the proposal.