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Financial Services Law Insights and Observations

CFPB updates “workpapers” section of Supervision and Examination Manual

Agency Rule-Making & Guidance CFPB Examination Supervision Compliance

Agency Rule-Making & Guidance

In August, the CFPB released an updated version of the Supervision and Examination Manual, which includes minor changes to the workpapers section of the examination process and an updated scope summary template. According to the manual, workpapers are the records documenting the review conducted by examiners to reach conclusions about the financial institution’s compliance with federal consumer protection laws. The manual emphasizes that “[a]ll information collected and all records created during the review that are used to support findings and conclusions could potentially be included in the workpapers” and all workpapers must be reviewed and signed off by the examiner in charge. The Bureau requires all workpapers and related documentation to be maintained in electronic form.

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