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Financial Services Law Insights and Observations

ISP pays $15 million to settle with two more states on hidden fees and false advertising

State Issues Courts Advertisement Enforcement State Attorney General Settlement Consumer Protection Fraud Fees

State Issues

On January 9, the Minnesota attorney general announced that an internet service provider (ISP) agreed to pay nearly $9 million in order to resolve allegations that it overcharged customers for phone, internet and cable services. In a separate action, on December 10, the Washington attorney general’s office announced that it entered into a $6.1 million consent decree with the same ISP to resolve similar claims of deceptive acts and practices. As previously covered by InfoBytes, the ISP entered into settlements over the same alleged actions with the states of Colorado on December 19, and Oregon on December 31.

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