Collection agency must pay $100,000

Licensing State Issues Connecticut State Regulators Enforcement

On January 10, the Connecticut Department of Banking (Department) issued an order against a California-based collection agency (respondent) for failing to request a hearing within the prescribed time period after a notice regarding submission of certain information was sent by the Department. According to the order, the Department sent the respondent an information request and after requesting additional time to supply the information, the respondent notified the Department that it was voluntarily surrendering its license to collect in Connecticut. However, the respondent still failed to submit the requested information, which the state said is mandatory before it would consider the surrender of the respondent’s license. The Department ordered the respondent to cease and desist from violating Section 36a-17(e) of the Connecticut General Statutes and to pay a $100,000 civil money penalty. The Department also revoked the respondent’s license to act as a consumer collection agency in Connecticut.