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Financial Services Law Insights and Observations

District Court grants class certification in robocall TCPA suit

Courts TCPA Class Action Robocalls

Courts

On January 27, the U.S. District Court for the District of Arizona granted a plaintiff’s renewed motion for class certification in an action against a national bank defendant for allegedly contacting noncustomers with unauthorized robocalls, in violation of the TCPA. According to the plaintiff’s motion for class certification, the defendant allegedly placed calls with an artificial or prerecorded voice to the plaintiff class, who were not the defendant’s customers. The plaintiffs alleged that they did not consent to the calls, which regarded overdue credit card accounts, and sought to certify a nationwide class of those who received these calls since August 2014 despite not being a customer. Among other things, the defendant argued that the common questions of fact did not predominate because individualized determinations needed to be made to determine whether the defendant had consent to call a putative class member, and whether a prerecorded message actually played. The court determined, however, that the plaintiffs’ allegations were not only “typical of the class, they are largely identical.” Additionally, though the court noted that “some persons who otherwise would be class members may have consented to receive [the defendant’s] robocalls,” the court was ultimately “persuaded based on [the plaintiffs’] argument and past caselaw” that “individualized issues of consent can be overcome without resort to a series of minitrials.” The court further noted that “the basic questions in this case are the same for all class members: Did [the defendant] call a putative class member without authorization? And, did a prerecorded or artificial voice play during the call? If the answer to both questions is yes—and all evidence indicates that it will be yes for many putative class members—recovery is appropriate. Precedent ... demonstrates these questions can be litigated as a class.”