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OCC releases enforcement actions
On May 18, the OCC released a list of recent enforcement actions taken against national banks, federal savings associations, and individuals currently and formerly affiliated with such entities. Among the enforcement actions is a consent order against an Indiana-based bank for allegedly engaging in unsafe or unsound practices relating to, among other things, its strategic and capital planning, risk management processes, audit program, and consumer compliance program (including alleged violations of TILA and Regulation Z). In addition to complying with measures to address the alleged deficiencies, the bank (which neither admits nor denies the allegations) is also required to submit written consumer compliance policies and procedures designed to ensure compliance with TILA and Regulation Z. The bank also must undergo an independent compliance review and audit and ensure bank officers and employees are appropriately trained.
Fed and Illinois regulator take action against bank on capital and management
On May 4, the Federal Reserve Board announced an enforcement action against an Illinois state-chartered community bank and its holding company related to alleged deficiencies identified in recent examinations. While the written agreement (entered into by the parties at the end of April) does not outline the specific deficiencies, it notes that the bank and the holding company have started taken corrective action to address the issues identified by the Federal Reserve Bank of St. Louis (FRB) and the Illinois Department of Financial and Professional Regulation (IDFPR). Among other things, the holding company’s board of directors must take appropriate steps to fully use its financial and managerial resources to ensure the bank complies with the written agreement and any other supervisory action taken by the bank’s federal or state regulator. The board is also required to submit a written plan to the FRB and the IDFPR describing actions and measures it intends to take to strengthen board oversight of the management and operations of the bank. The bank is required to submit a written plan outlining its current and future capital requirements and must notify the FRB and the IDFPR within 30 days after the end of any calendar quarter in which its capital ratios fall below the minimum ratios specified within the approved capital plan. Additionally, the bank is prohibited from taking on debt, redeeming its own stock, or paying out dividends or distributions without the prior approval of state and federal regulators.
FDIC announces Florida disaster relief
On May 5, the FDIC issued FIL-22-2023 to provide regulatory relief to financial institutions and help facilitate recovery in areas of Florida affected by severe storms, tornados, and flooding from April 12 to 14. The FDIC acknowledged the unusual circumstances faced by affected institutions and encouraged those institutions to work with impacted borrowers to, among other things: (i) extend repayment terms; (ii) restructure existing loans; or (iii) ease terms for new loans, provided the measures are done “in a manner consistent with sound banking practices.” Additionally, the FDIC noted that institutions “may receive favorable Community Reinvestment Act consideration for community development loans, investments, and services in support of disaster recovery.” The FDIC will also consider regulatory relief from certain filing and publishing requirements and instructed institutions to contact the Atlanta Regional Office if they expect delays in making filings or are experiencing difficulties in complying with publishing or other requirements.
FDIC releases March enforcement actions
On April 28, the FDIC released a list of administrative enforcement actions taken against banks and individuals in March. The FDIC made public 11 orders including “four prohibition orders, three orders terminating deposit insurance, two consent orders, one order to pay civil money penalty (CMP), and one order terminating consent order.” Included is a civil money order issued against a Missouri-based bank related to alleged violations of the Flood Disaster Protection Act (FDPA). The FDIC determined that the bank had engaged in a pattern or practice of violating the FDPA by increasing, extending, or renewing a loan secured by property located or to be located in a special flood hazard area without timely notifying the borrower and/or the servicer as to whether flood insurance was available for the collateral.
FDIC announces Oklahoma disaster relief
On April 28, the FDIC issued FIL-22-2023 to provide regulatory relief to financial institutions and help facilitate recovery in areas of Oklahoma affected by severe storms, straight-line winds, and tornados from April 19 to 20. The FDIC acknowledged the unusual circumstances faced by affected institutions and encouraged those institutions to work with impacted borrowers to, among other things: (i) extend repayment terms; (ii) restructure existing loans; or (iii) ease terms for new loans, provided the measures are done “in a manner consistent with sound banking practices.” Additionally, the FDIC noted that institutions “may receive favorable Community Reinvestment Act consideration for community development loans, investments, and services in support of disaster recovery.” The FDIC will also consider regulatory relief from certain filing and publishing requirements and instructed institutions to contact the Dallas Regional Office if they expect delays in making filings or are experiencing difficulties in complying with publishing or other requirements.
OCC, FDIC say some overdraft fees may be unfair or deceptive
On April 26, the OCC and FDIC issued supervisory guidance addressing consumer compliance risks associated with bank overdraft practices. (See OCC Bulletin 2023-12 and FDIC FIL-19-2023.) The guidance highlighted certain practices that may result in increased risk exposure, including assessing overdraft fees on “authorize positive, settle negative” (APSN) transactions and assessing representment fees each time a third party resubmits the same item for payment after being returned by a bank for non-sufficient funds. The agencies provided guidance for banks that may help control risks associated with overdraft protection programs and achieve compliance with Dodd-Frank’s UDAAP prohibitions and section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices.
The FDIC’s supervisory guidance expanded on the 2019 Consumer Compliance Supervisory Highlights (covered by InfoBytes here), and warned that APSN overdraft fees present risks of unfairness under both statutes as consumers “cannot reasonably avoid” receiving these fees because they lack “the ability to effectively control payment systems and overdraft processing systems practices.” The FDIC cited the “complicated nature of overdraft processing systems” as another impediment to a consumer’s ability to avoid injury. The FDIC also emphasized that risks of unfairness exist both in “available balance” or “ledger balance” methods of assessing overdraft fees, but cautioned that risks may be “more pronounced” when a bank uses an available balance method. Furthermore, the FDIC warned that disclosures describing how transactions are processed may not mitigate UDAAP and UDAP risk. Banks are encouraged to “ensure customers are not charged overdraft fees for transactions consumers may not anticipate or avoid,” and should take measures to ensure overdraft programs provided by third parties comply with all applicable laws and regulations, as such arrangements may present additional risks if not properly managed, the FDIC explained.
The OCC’s guidance also warned that disclosures may be deceptive under section 5 if they fail to clearly explain that multiple or additional fees may result from multiple presentments of the same transaction. Recognizing that some banks have already implemented changes to their overdraft protection programs, the OCC also acknowledged that “[w]hen supported by appropriate risk management practices, overdraft protection programs may assist some consumers in meeting short-term liquidity and cash-flow needs.” The OCC encouraged banks to explore other options, such as offering low-cost accounts and low-cost alternatives for covering overdrafts, such as overdraft lines of credit and linked accounts.
FDIC announces Indiana disaster relief
On April 24, the FDIC issued FIL-18-2023 to provide regulatory relief to financial institutions and help facilitate recovery in areas of Indiana affected by severe storms, straight-line winds, and tornados from March 31 to April 1. The FDIC acknowledged the unusual circumstances faced by affected institutions and encouraged those institutions to work with impacted borrowers to, among other things: (i) extend repayment terms; (ii) restructure existing loans; or (iii) ease terms for new loans, provided the measures are done “in a manner consistent with sound banking practices.” Additionally, the FDIC noted that institutions “may receive favorable Community Reinvestment Act consideration for community development loans, investments, and services in support of disaster recovery.” The FDIC will also consider regulatory relief from certain filing and publishing requirements, and instructs institutions to contact the Chicago Regional Office if they expect delays in making filings or are experiencing difficulties in complying with publishing or other requirements.
Hsu discusses open banking
Acting Comptroller of the Currency Michael J. Hsu recently discussed the evolution and impact of open banking during remarks at the Spring FDX Global Summit. Defining open banking as “enabling consumer-permissioned sharing of financial data with third parties to empower consumers, foster competition, and expand financial inclusion,” Hsu explained that, under the concept, consumers may eventually be able to access a wide range of financial service providers and move checking and savings accounts between providers more readily. Hsu cautioned, however, that new risks may arise due to increases in the “volume and complexity of consumer-permissioned sharing.” Hsu highlighted the interconnectedness of open banking, safety and soundness, and the changing culture of banking due to the digitalization of banking and the associated promises of innovation. “The potential for open banking to provide consumers with greater control over their financial data, to increase the portability of banking accounts, and to foster greater competition and fairness in the provision of financial services is significant and may impact banking in a variety of ways,” he said.
Hsu commented that, while the OCC supports opening banking, it is also cautious about potential increases to liquidity, operational, and compliance risks. While account portability “will be empowering for consumers, in isolation this would likely increase the liquidity risk of retail deposits for banks,” Hsu said. Additionally, increasing the volume and complexity of consumer-permissioned sharing has the potential to introduce new risks and necessitate new controls, Hsu said, adding that banks operating as data providers will need to “interact with aggregators, fintechs, technology firms, and competitor banks,” and “expand from reliably handling their customers’ money, to also reliably handling their financial data.” Underscoring the blurred lines between banking and commerce in the digital arena, Hsu emphasized that “[o]pen banking cannot be accomplished by banks alone. Data aggregators and fintechs already play a significant role, which will expand as open banking is more fully adopted.”
Fed governor weighs tokenization and AI
On April 20, Federal Reserve Governor Christopher J. Waller spoke on innovation and the future of finance during remarks at the Global Interdependence Center. Commenting that “[i]nnovation is a double-edged sword, with costs and benefits, and different effects on different groups of people,” Waller stressed the importance of considering whether innovation is creating new efficiencies and helping to mitigate risks and increase financial inclusion or whether it is creating new or exacerbating existing risks. Waller’s remarks focused on two specific areas of innovation that he believes may have the potential to deliver substantial benefits to the banking industry: tokenization and artificial intelligence (AI).
With respect to tokenization and tokenized assets, Waller flagged several advantages to innovations in this space that use blockchain over traditional transaction approaches, including (i) being able to offer faster or “even near-real time transfers,” which can, among other things, give parties precise control over settlement times and reduce liquidity risks; and (ii) “smart contract” functionalities, which can help mitigate settlement and counterparty credit risks by constructing and executing transactions based on the meeting of specified conditions. He acknowledged, however, that both innovations introduce risks, including potential cyber vulnerabilities and other risks.
Waller also addressed the banking industry’s use of AI to increase the range of marketing possibilities, expand customer service applications, monitor fraud, and refine credit underwriting processes and analysis, but cautioned that AI also presents “novel risks,” as these models rely on high volumes of data, which can complicate efforts to detect problems or biases in datasets. There is also the “black box” problem where it becomes difficult to explain how outputs are derived, where even AI developers have difficulty understanding exactly how the AI technology approach works, Waller stated. “All of these innovations will have their champions, who make claims about how their innovation will change the world; and I think it’s important to view such claims critically,” Waller said. “But it’s equally important to challenge the doubters, who insist that these innovations are much ado about nothing, or that they will end in disaster.”
Fed governor outlines CBDC risks
On April 18, Federal Reserve Governor Michelle W. Bowman cautioned that the risks of creating a U.S. central bank digital currency (CBDC) may outweigh the benefits for consumers. Bowman said the Fed continues to engage in exploratory work to understand how a CBDC could potentially improve payment speeds or better financial inclusion, and noted that the agency is also trying to understand how new potential forms of money like CBDCs and other digital assets could play a larger role in the economy. In prepared remarks delivered before Georgetown University’s McDonough School of Business Psaros Center for Financial Markets and Policy, Bowman raised several policy considerations relating to privacy, interoperability and innovation, and the potential for “unintended effects” on the banking system should a CBDC be adopted. She also commented that due to the upcoming rollout of the agency’s FedNow Service in July (covered by InfoBytes here), real-time retail payments will happen without the introduction of a CBDC. With respect to privacy, Bowman cautioned that any CBDC “must ensure consumer data privacy protections embedded in today’s payment systems continue and are extended into future systems.” She added that “[i]n thinking about the implications of CBDC and privacy, we must also consider the central role that money plays in our daily lives, and the risk that a CBDC would provide not only a window into, but potentially an impediment to, the freedom Americans enjoy in choosing how money and resources are used and invested.”