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NCUA issues additional guidance on working with borrowers impacted by Covid-19
On April 30, the National Credit Union Administration issued guidance describing strategies for working with negatively impacted borrowers while taking measures to limit the negative financial impact of those strategies on the credit union and its ability to serve all members. The guidance describes strategies for providing new funds to borrowers, temporary loan modifications, and permanent loan modifications. It also states that credit unions should maintain policies to manage the risks of workout strategies, including clearly defined eligibility criteria, aggregate program limits, and controls to ensure workout actions are structured appropriately.
Maryland regulator: Banks and credit unions should lift automated holds imposed on CARES Act recovery rebates
On April 30, the Maryland commissioner of financial regulation issued guidance to banks and credit unions in light of the April 29 executive order prohibiting garnishment or setoff of CARES Act recovery rebates. The guidance “strongly” urges Maryland-chartered depository institutions to “immediately” review their automated systems to ensure that they do not intercept, hold, or set-off against CARES Act recovery rebate payments made through direct deposit. The guidance also urges depository institutions to cash CARES Act recovery rebates issued as checks for customers and non-customers alike, and to do so without charging any fees to consumers. Any entity that seeks to engage in collection efforts against CARES Act rebate payments would be in violation of the Maryland Debt Collection Practices Act.
Maryland governor prohibits garnishment of CARES Act recovery rebates
On April 29, the governor of Maryland issued an executive order prohibiting any garnishment or setoff of CARES Act recovery rebates. The order also provides that Maryland-incorporated banks and credit unions have no right of setoff or lien upon funds in a customer or member’s account that are traceable to a CARES Act recovery rebate.
New York guidance excludes debt collection from essential businesses or entities
On April 28, New York updated its guidance on Executive Order 202.6 relating to determining whether a business enterprise is subject to a workforce reduction under recent executive orders addressing Covid-19. The updated guidance provides that essential financial institutions include banks or lending institutions, insurance, payroll, accounting, and services related to financial markets, with the exception of debt collection services.
Massachusetts Office of Consumer Affairs and Business Regulation issues guidance on reverse mortgages
On April 27, the Massachusetts Office of Consumer Affairs and Business Regulation, Division of Banks, issued guidance relating to compliance with the reverse mortgage counseling requirements under An Act Providing for a Moratorium on Evictions and Foreclosures During the Covid-19 Emergency, which was signed into law and effective on April 20, 2020. The act provides that the in-person counseling requirement under specific provisions of Massachusetts law can alternatively be met by synchronous, real-time video conference or by telephone. The division also provides guidance for counseling options for reverse mortgage counseling, HUD Certificate of HECM counseling, and other reverse mortgage programs.
District of Columbia Department of Insurance, Securities and Banking issues order providing relief to policyholders
On April 27, the District of Columbia Department of Insurance, Securities and Banking issued an order imposing certain requirements on insurance companies authorized to conduct business in the District of Columbia. Among other things, insurance companies and premium finance companies are prohibited from terminating insurance contracts due to non-payment. Insurance companies must make reasonable accommodations for policyholders during the Covid-19 emergency, such as through waiving installment, late payment, or reinstatement fees, extending billing due dates and premium grace periods, and providing an option to use electronic payment technology. The order also provides guidance concerning premium relief and the department’s review of form and rate filings.
Montana issues a temporary emergency rule to waive June assessments or fees for banks and credit unions
On April 24, the Montana Department of Administration issued a temporary emergency rule waiving the first semiannual assessments for state-chartered banks and supervisory fees for credit unions. The rule will expire on August 22, 2020.
Arizona Department of Financial Institutions issues guidance to financial institutions working with customers affected by Covid-19
On April 24, the Arizona Department of Financial Institution issued a statement to financial institutions working with customers affected by Covid-19. Financial institutions are encouraged to work with affected customers and communities including through, among other things, waiving certain fees, increasing ATM cash withdrawal limits, offering payment accommodations, and suspending actions to foreclose on homes and businesses. Prudent efforts to modify the terms on existing loans for affected customers will not be subject to department criticism. The statement also provides guidance on financial condition review, supervisory response and regulatory relief, regulatory reporting requirements, and alternative service options for customers.
Minnesota Commerce Department issues guidance to state banks and state credit unions regarding fraud with paper stimulus checks
On April 22, the Minnesota Commerce Department issued letters to officers of state banks and state credit unions alerting them of potential fraud that may arise in connection with the receipt of paper stimulus checks ordered under the CARES Act. The letters link to the Treasury and Secret Service guidance that highlights Treasury check security features and includes a link to a check verification application.
Iowa Division of Banking issues statement to bank presidents and CEOs
On April 22, the Iowa Division of Banking issued a statement to bank presidents and CEOs. The statement encourages banks to consider the Paycheck Protection Program Lending Facility created by the Federal Reserve as a liquidity option for Paycheck Protection Program loan activity. The announcement also addresses off-site examinations of financial institutions; the interagency statement on appraisals and evaluations for real estate affected by Covid-19; tracking payment extensions, deferrals, and modifications when working with customers; and loan loss reserve analysis, among other topics.