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Financial Services Law Insights and Observations


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  • DFPI announces settlement on deceptive educational financing practices

    State Issues

    On April 26, the California Department of Financial Protection and Innovation (DFPI) announced a settlement with a San Francisco-based coding school, requiring removal of a bankruptcy dischargeability provision from the school’s student contracts and notification to students that this type of financing can be discharged in a bankruptcy filing. According to the consent order, a non-dischargeability provision used in the school’s installment agreements was “misleading because, contrary to the Bankruptcy Non-Dischargeability Provision, the Contract is not . . . subject to the limitations on dischargeability pursuant to . . . the United States Bankruptcy Code.” Therefore, the school violated the California Consumer Financial Protection Law, which prohibits companies from participating in practices that are unlawful, unfair, deceptive, or abusive. As part of the settlement, the school must (i) notify students that the bankruptcy dischargeability provision language is not accurate; (ii) retain a third party to review the terms of the school’s finance contract to certify that it follows the relevant regulations and laws; and (iii) go through a marketing compliance review to certify that the information is accurate and not misleading. According to DFPI Commissioner Manuel P. Alvarez, the consent order “helps ensure that future students can confidently enter into educational financing contracts without being subjected to false or misleading terms.”

    State Issues DFPI Deceptive Bankruptcy Student Lending CCFPL Enforcement

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  • DFPI sanctions former PACE solicitor under California Consumer Financial Protection Law

    State Issues

    On March 30, the California Department of Financial Protection and Innovation (DFPI) announced it has permanently banned an individual and three companies he owns or controls for allegedly evading Property Assessed Clean Energy (PACE) laws. According to DFPI, the respondents, among other things, engaged in unfair and deceptive marketing tactics by “marketing their product as a ‘no-cost’ government-funded program” and “using an unenrolled company to advertise and solicit consumers for PACE financing.” DFPI claimed the respondents offered and sold PACE financing without enrolling with a PACE program administrator, failed to clearly and accurately inform consumers about how PACE financing works, and “misled consumers about their relationships with public agencies, lenders, PACE program administrators, and each other.” Under the terms of the consent order, the respondents agreed to cease and desist from offering PACE financing to consumers, agreed not to use “PACE” in business names, websites, marketing materials, or construction communications, and agreed not to seek future enrollment with any PACE program administrator.

    State Issues State Regulators PACE Programs Enforcement CCFPL

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  • DFPI issues first enforcement action against student debt-relief company

    State Issues

    On February 3, the California Department of Financial Protection and Innovation (DFPI) announced the first-ever enforcement action under its new structure against a student loan debt-relief company and an investigation into others. According to the order, DFPI alleges, among other things, that an Irvine-based debt-relief company violated the Telemarketing Sales Rule (TSR) and the California Consumer Financial Protection Law (CCFPL) by charging consumers fees ranging from $2,100 to $26,510 to “‘wipe away’ their student loans by getting them ‘dismissed’ or ‘discharged,’” which the company could not achieve. Moreover, consumers often financed the payment of the company’s fees, resulting in more debt and the company refused to issue refunds when requested by some consumers. DFPI alleges the company’s actions constitute unlawful and deceptive practices under the CCFPL and violated the TSR’s prohibition of charging fees before performing services. Lastly, DFPI alleges the company was required to obtain a license under the state’s Student Loan Servicing Act (SLSA) because its actions constitute “servicing” student loans under the statute. The order requires the company to refund the fees collected from 18 consumers by March 15 and to pay a civil penalty of $45,000.

    DFPI also announced it issued subpoenas to four other student loan debt-relief companies to determine whether the companies engage in or have engaged in any unlawful, unfair, deceptive, or abusive acts or practices and whether their activities require a license. Responses to the subpoenas are due in March.

    State Issues DFPI State Regulators Debt Relief Student Lending TSR CCFPL Licensing

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