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  • New York reduces judgment interest on debts

    State Issues

    On December 31, the New York governor signed S5724A, which amends the civil practice law and rules relating to the rate of interest applicable to money judgments arising out of consumer debt. Specifically, the bill provides that the interest rate that can be charged on unpaid money judgments is 2 percent and applies to judgments involving consumer debt, which is defined as “any obligation or alleged obligation of any natural person to pay money arising out of a transaction in which the money, property, insurance or services which are the subject of the transaction are primarily for personal, family or household purposes […], including, but not limited to, a consumer credit transaction, as defined in [section 105(f) of the civil practice law and rules].” The bill is effective April 30.

    State Issues New York State Legislation Consumer Finance Debt Collection Interest

  • New York AG settlement cancels debt

    State Issues

    On December 29, the New York attorney general announced a settlement with a New York-based off-campus private student housing provider (respondent) for allegedly deceiving hundreds of students, primarily at a New York state college, since 2019. According to the assurance of discontinuance, the respondent, among other things: (i) routinely collected interested students’ information; (ii) persuaded students to sign leases without first determining certain qualifications; (iii) denied students access to housing; (vi) alleged students owed thousands in rent; and (v) referred students to debt collectors. The respondent also allegedly charged students excess rent and fees and disclosed to some students that they could get out of their lease if they found another student to take it over, but then unlawfully charged a $300 “delegation” fee. The respondent allegedly at times permitted some students to prepay rent if it believed they did not meet certain qualification criteria, in violation of state rent laws, and charged certain students excessive late fees for each month of rent that was not timely paid. The terms of the settlement cancels more than $200,000 in improper debts, recovers $65,958 in restitution, and imposes a $50,000 civil penalty on the respondent. The settlement also prohibits the respondent from committing fraudulent and predatory practices in the future.

    State Issues Debt Collection State Attorney General New York Consumer Finance

  • District Court preliminarily approves TCPA class action

    Courts

    On December 27, the U.S. District Court for the Eastern District of Washington granted class certification and preliminarily approved a putative class action settlement alleging two Washington cannabis companies violated the TCPA by sending unsolicited promotional text messages without consumer consent. According to the plaintiff’s unopposed motion for preliminary approval of the settlement, the plaintiff contended that she did not consent to receiving commercial texts from defendants, and alleged violations of the TCPA as well as Washington’s Consumer Protection Act predicated on the defendants’ alleged violations of Washington’s Commercial Electronic Mail Act. The preliminarily approved settlement would give affected consumers vouchers totaling up to $618,000. Class counsel also intends to move for a class representative award and attorneys’ fees and expenses. The proposed settlement class includes anyone in Washington who received at least one unsolicited commercial text message from or on behalf of the defendants after June 22, 2015, and through the date of class certification.

    The court granted final approval to the settlement on April 11.

    Courts State Issues Consumer Protection Privacy/Cyber Risk & Data Security Class Action TCPA Washington

  • FDIC releases November enforcement actions

    On December 30, the FDIC released a list of administrative enforcement actions taken against banks and individuals in November. During the month, the FDIC made public fourteen orders consisting of “three Orders to Pay Civil Money Penalty, one Consent Order, three Termination of Consent Orders, one Order Terminating Supervisory Prompt Corrective Action Directive, one Amended Supervisory Prompt Corrective Action Directive, two Orders of Prohibition from Further Participation, and three Section 19 Orders.” Among the orders is an order to pay a civil money penalty imposed against a Nebraska-based bank related to alleged violations of the Flood Disaster Protection Act. Among other things, the FDIC claimed that the bank: (i) “made, increased, extended, or renewed loans secured by a building or mobile home located or to be located in a special flood hazard area without requiring that the collateral be covered by flood insurance”; (ii) “made, increased, extended or renewed a loan secured by a building or mobile home located or to be located in a special flood hazard area without providing timely notice to the borrower and/or the servicer as to whether flood insurance was available for the collateral”; and (iii) “failed to comply with proper procedures for force-placing flood insurance in instances where the collateral was not covered by flood insurance at some time during the term of the loan.” The order requires the payment of a $6,500 civil money penalty.

    The FDIC and the California Department of Financial Protection and Innovation also issued a consent order to a California-based bank, which alleged that the bank had unsafe or unsound banking practices relating to management, capital, asset quality, liquidity and funds management, and violations of law. The bank neither admitted nor denied the alleged violations but agreed to, among other things, retain qualified management and “maintain its total risk-based capital ratio in such an amount as to equal or exceed 12 percent.”

    Bank Regulatory Federal Issues FDIC Enforcement Flood Disaster Protection Act DFPI State Issues Flood Insurance

  • Treasury issues final rule supporting the Covid-19 response

    Federal Issues

    On January 6, the U.S. Treasury Department issued the final rule for the State and Local Fiscal Recovery Funds (SLFRF) program, which was established under the American Rescue Plan Act, and has delivered approximately $350 billion to state, local, and Tribal governments for Covid-19 pandemic relief. According to Treasury, the “SLFRF program ensures governments have the resources needed to respond to the pandemic, including providing health and vaccine services, supporting families and businesses struggling with the pandemic’s economic impacts, maintaining vital public services, and building a strong and equitable recovery.” Highlights of the final rule include providing additional clarity and flexibility for recipient governments by, among other things: (i) expanding the list of eligible uses for funds; (ii) increasing support for public sector hiring and capacity; (iii) streamlining options to provide premium pay for essential workers; and (iv) broadening eligible water, sewer, and broadband infrastructure projects. The rule is effective April 1, 2022.

    The same day, the California Department of Financial Protection and Innovation (DFPI) announced that its efforts to spur mortgage servicers’ participation in the California Mortgage Relief Program, which is funded by Treasury under the American Rescue Plan Act, has “helped forge a national model to protect homeowners impacted by the COVID-19 pandemic.” According to the announcement, among other things, DFPI “issued a historic reporting requirement for residential mortgage servicing licensees to report how they would be protecting homeowners through increased mortgage relief staffing, mitigation efforts such as repayment plans, and state and federal mortgage relief funding,” and “encouraged mortgage lenders and servicers to work with affected customers and communities to avoid foreclosures.”

    Federal Issues Department of Treasury DFPI Covid-19 California State Issues

  • New Jersey settles CFA and HIPAA violations following 2019 data breach

    Privacy, Cyber Risk & Data Security

    On December 15, the acting New Jersey attorney general and the Division of Consumer Affairs reached a settlement with three New Jersey-based medical providers for allegedly violating the New Jersey Consumer Fraud Act and the federal Health Insurance Portability and Accountability Act (HIPAA) by failing to adequately safeguard patient data. The settlement resolved allegations that patients’ personal and protected health information, including health records, driver’s license numbers, Social Security numbers, financial account numbers, and payment card numbers, were exposed when several employee email accounts were compromised in a 2019 data breach. The AG additionally contended that while notifying clients of the initial data breach, the defendants “improperly disclosed patient data when a third-party vendor improperly mailed notification letters intended for 13,047 living patients by addressing the letters to those patients’ prospective next-of-kin.” Federal and state law require medical providers to implement appropriate safeguards to protect consumers’ sensitive health and personal information and identify potential threats—measures, the AG alleged, the defendants failed to take. Without admitting to any violation of law, the defendants agreed to the terms of the consent order and will pay $353,820 in penalties and $71,180 in attorneys’ fees and investigative costs. The defendants will also adopt additional comprehensive privacy and security measures to safeguard consumers’ protected information and will obtain a third-party assessment of their policies and practices related “to the collection, storage, maintenance, transmission, and disposal of patient data.”

    Privacy Cyber Risk & Data Security State Issues State Attorney General Settlement Data Breach Consumer Protection

  • New York establishes task force for private student loan refinance

    State Issues

    On December 22, the New York governor signed SB 2767, which established a private student loan refinance task force. Among other things, the bill created the task force to study and report on ways lending institutions offering private student loans to graduates of institutions of higher education can be encouraged to create student loan refinancing programs. According to the bill, the private student loan refinance task force is instructed to issue a report of its findings and recommendations to the New York governor, the temporary president of the senate, and the speaker of the assembly. The bill is effective immediately and will expire on January 1, 2023.

    State Issues State Legislation Student Lending New York

  • New Mexico settles with technology company over COPPA violations

    Privacy, Cyber Risk & Data Security

    On December 13, the New Mexico attorney general announced a settlement in two federal court cases filed against a multinational technology company both of which resolve allegations against the company under the federal Children’s Online Privacy Protection Act (COPPA) and other state consumer protection laws. According to one complaint, the company allegedly violated COPPA and the New Mexico Unfair Practice Act by collecting the personal information of minors and the mining of student emails in connection with the use of the company’s educational tools. In a separate complaint, among other things, the company’s mobile ad platform permitted a third-party game developer to collect the personal data of minors without “verifiable parental consent.” According to the AG, under the terms of the settlement, the company must, among other things: (i) fund a new initiative to promote education, privacy, and safety for children across New Mexico and work with the AG to identify recipients of these funds; (ii) “provide[] school administrators with tools to protect minor students from improper collection of their personal data, including age-based access settings to ensure that minor children’s data is protected from unauthorized collection and disclosure”; (iii) monitor app developers that mislabel their child-directed apps; and (iv) require apps to implement age screening measures which ensure that these apps do not collect information from children.

    Privacy/Cyber Risk & Data Security State Attorney General New Mexico COPPA State Issues

  • States say FHA must require servicers to comply with Covid-19 loss mitigation options

    State Issues

    On December 21, a coalition of attorneys general from 20 states and the District of Columbia sent a letter to the FHA urging the agency to address mortgage servicers’ alleged failure to adequately implement Covid-19 recovery loss mitigation options for eligible borrowers. As previously covered by InfoBytes, FHA issued Mortgagee Letter 2021-18 in July, which required mortgage servicers to offer a zero-interest subordinate lien option to eligible homeowners who can resume their existing mortgage payments under the “COVID-19 Recovery Standalone Partial Claim” option. For borrowers that are unable to resume their monthly mortgage payments, FHA established the “COVID-19 Recovery Modification” option, which extended the term of a mortgage to 360 months at market rate and targeted a 25 percent principal and interest reduction for all eligible borrowers. At the time, FHA informed servicers that they could start offering the options as soon as operationally feasible but were required to use the new options within 90 days.

    The AGs alleged in their letter that several servicers of FHA-insured loans are reportedly failing to adequately implement these Covid-19 relief programs, and are instead “routinely sending borrowers letters that fail to include the Covid-19 Recovery Modification as an available option, are requiring paperwork and imposing qualifications that are not necessary under the FHA’s guidelines, and are instructing borrowers during customer-service phone calls that this option does not exist.” The AGs expressed deep concerns over these reports and requested that FHA take immediate action to ensure that FHA’s loss mitigation options, including the Covid-19 Recovery Modification, are fully implemented, and that borrowers receive accurate, up-to-date information. The AGs asked that FHA-approved lenders and servicers be required to demonstrate that they are taking affirmative actions to implement these Covid-19 relief options and requested training for all customer service staff to ensure borrowers receive the necessary information.

    State Issues State Attorney General FHA HUD Mortgages Mortgage Servicing Covid-19 Federal Issues Consumer Finance Loss Mitigation

  • 5th Circuit says bank and mortgage servicer did not engage in “dual tracking”

    Courts

    On December 15, the U.S. Court of Appeals for the Fifth Circuit affirmed summary judgment in favor of defendants in a mortgage foreclosure action. According to the opinion, after the plaintiff fell behind on his mortgage payments, the defendant bank’s mortgage servicer approved him for a trial loan modification plan that required timely reduced payments for a period of three months. The plaintiff stated that he complied with the trial plan but that the defendant bank nevertheless foreclosed on his property and sold the property to a third defendant. The plaintiff further claimed that he did not learn about the sale of his property until two months after it happened when the third defendant sought to evict him. The plaintiff sued the bank and mortgage servicer for violating RESPA and the Texas Debt Collection Act (TDCA), and sued the purchaser of the property “asserting claims to quiet title and for trespass to try title.” All defendants moved for summary judgment, which the district court granted based on evidence that refuted each allegation. The plaintiff appealed.

    On appeal, the 5th Circuit first reviewed, among other claims, the plaintiff’s RESPA claim, which alleged the bank and mortgage servicer engaged in “dual tracking” by initiating foreclosure proceedings while the plaintiff’s trial modification plan was purportedly still active. According to the court, dual tracking occurs when “the lender actively pursues foreclosure while simultaneously considering the borrower for loss mitigation options.” The appellate court agreed with the district court’s conclusion that summary judgment was appropriate because the plaintiff did not submit his first payment by the deadline established under the trial modification plan, and thus “did not timely accept the Trial Modification Plan.” As such, the bank and mortgage servicer did not engage in “dual tracking” because there was no obligation to notify the plaintiff of any denial of a permanent loan modification or to provide an opportunity to appeal, and accordingly was not considering the plaintiff for loss mitigation options. The court also found deficiencies in the plaintiff’s Texas law and TDCA claims.

    Courts Appellate Fifth Circuit RESPA Consumer Finance Mortgages State Issues Mortgage Servicing Foreclosure

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