Jeffrey P. Naimon discussed "2021 - A new beginning/what's to come" at the QuestSoft Lending Compliance & Risk Management Virtual Conference
This final session tackled the question of “what’s next?” 2020 has seen a significant shift across the industry largely influenced by economical, political, technical, and societal pressures. This session addressed the acceleration of automation and how it has impacted the industry and what is yet to come through vendor consolidation. Will the new year’s business strategy be to adapt more resources to traditionally underserved markets? Together, what can we do to make our industry better and more responsive to the needs of our country and communities?