Mortgage Bankers Association Spring Conference & Expo 2021

Webinar | April.20.2021 - April.22.2021

Post-Pandemic CFPB Exam Preparation
Wednesday, April 21, 2021 - 10:00 AM EDT

Acting CFPB Director Uejio has made it clear that mortgage servicing is back in the spotlight. Servicers can expect increased scrutiny for how they respond to Covid-affected borrowers. Jeff Naimon drew on more than 25 years of experience assisting bank and nonbank financial services providers and discussed anticipated areas of examination focus and what steps servicers can take now in preparation.