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Rhode Island regulator extends guidance for lenders
On April 28, the Rhode Island Department of Business Regulation, Banking Division, amended previous guidance (previously covered here) issued to mortgage loan originators, lenders, loan brokers and exempt company registrants. The previous guidance permitted working at home, even if the home is located outside of Rhode Island or is not a licensed branch. The department extended this guidance until June 30, 2020.
Pennsylvania State Department revises guidance for real estate industry
On April 28, the Pennsylvania Department of State issued revised guidance for real estate professionals, appraisers, notaries, title companies, and home inspectors in light of the Covid-19-related closures of non-essential businesses. The revised guidance limits in-person residential real estate activities to transactions related to existing homes under contract prior to March 18, 2020, new construction homes under a contract calling for closing or delivery on or after March 18, 2020, where a buyer can demonstrate that they had entered into an agreement for sale of their prior residence prior to March 18, 2020 or where a property subject to sale, home equity loan or home equity refinancing is located in certain regions of Pennsylvania.
New York guidance excludes debt collection from essential businesses or entities
On April 28, New York updated its guidance on Executive Order 202.6 relating to determining whether a business enterprise is subject to a workforce reduction under recent executive orders addressing Covid-19. The updated guidance provides that essential financial institutions include banks or lending institutions, insurance, payroll, accounting, and services related to financial markets, with the exception of debt collection services.
South Carolina regulator issues guidance to mortgage brokers
On April 28, the South Carolina Department of Consumer Affairs issued interim guidance to mortgage brokers on working remotely from unlicensed locations and extended the deadline for submitting the 2019 mortgage log. The department clarified that, until May 31, 2020, licensed mortgage loan originators are permitted to work from home, whether in South Carolina or another state, even if the home is not a licensed branch. The department also reported that it has deferred the filing deadline for the 2019 mortgage log required of mortgage broker companies until June 1, 2020.
Virginia outlines student loan servicer requirements
On April 22, the Virginia legislature enacted SB 77, which requires entities servicing student loans in the Commonwealth to be licensed by the State Corporation Commission (SCC). Notably, banks, savings institutions, credit unions, and financial institutions regulated under 12 U.S.C. § 2002 are exempt from the licensing requirements. In addition to outlining specific licensing requirements, SB 77 states that non-exempt student loan servicers must also refrain from, among other things, (i) engaging in any unfair or deceptive act or practice in connection with the servicing of a qualified education loan by misrepresenting the amount, nature, or terms of any loan fees or payments, the terms and conditions of the loan agreement, or the borrower’s loan obligations; (ii) misapplying loan payments to an outstanding balance; (iii) failing to report both the favorable and unfavorable payment history of a borrower to a nationally recognized consumer credit bureau at least once a year provided the loan servicer regularly reports such information; (iv) failing to communicate with a borrower’s authorized representative; and (v) making false statements or omitting material facts in connection with information provided to the SCC or another government authority. Student loan servicers must also comply with other requirements, such as evaluating qualified borrowers for income-driven repayment programs, and responding to borrowers’ written inquiries within 30 days.
Additionally, SB 77 creates a private cause of action available to “[a]ny person who suffers damage as a result of the failure of a qualified education loan servicer to comply” with the bill’s requirements or with applicable federal student loan servicing laws and regulations. The bill further provides that violations are subject to a civil penalty not exceeding $2,500 and are considered prohibited practices under the Virginia Consumer Protection Act. SB 77 has a delayed effective date of July 1, 2021; however, the SCC will begin accepting applications starting on or before March 1, 2021.
Virginia caps interest and fees charged under short-term loans
On April 22, the Virginia legislature enacted HB 789, which amends certain provisions of the Virginia Consumer Protection Act (VCPA) related to consumer lending. Specifically, the provisions increase the maximum short-term loan from $500 to $2,500, and sets the duration of these loans to a minimum of four months and a maximum of 24 months, subject to exceptions. Interest and fees that may be charged on a short-term loan are capped at an annual rate of 36 percent, plus a maintenance fee. In addition, licensed lenders are required to make a reasonable attempt to verify a borrower’s eligibility and may not collect fees and charges that exceed 50 percent of the original loan amount if such amount is $1,500 or less, or 60 percent of the original loan amount if the original amount is greater than $1,500. Additional amendments include provisions that (i) update the requirements for motor vehicle title loans, including prohibiting loans to borrowers with outstanding title loans, and prohibiting licensees from collecting or receiving credit insurance premiums and charges for ancillary products, among other things; (ii) make a violation of the bill’s provisions a prohibited practice subject to enforcement under the VCPA; (iii) allow licensed lenders to use the services of access partners, subject to certain conditions; (iv) provide that installment loans must be between $300 and $35,000 to be paid in substantially equal installment payments, with terms of no fewer than six and no more than 120 months; and (iv) outline short-term loan advertising requirements. Persons required to be licensed under these provisions must apply for a license on or before October 1, 2020. Licenses will take effect January 1, 2021 for those issued by the State Corporation Commission prior to this date.
Nebraska Department of Banking and Finance issues a notice updating its examination activity
On April 27, the Nebraska Department of Banking and Finance issued another notice providing updates to its March 25th notice (previously discussed here), which temporarily ceased all regular examinations until April 24. The notice extends the department’s posture to May 15, 2020. The department will continue certain critical examinations related to safety and soundness, consumer protections, or when there is an urgent or immediate need. The department will resume offsite examinations on June 1, predominately using remote access resources.
Texas regulator discusses emergency measures for credit access businesses
On April 27, the Texas Office of Consumer Credit Commissioner issued an advisory bulletin encouraging credit access businesses to consider certain emergency measures in light of the Covid-19 pandemic. The bulletin encouraged credit access businesses to work with consumers by increasing communications, working out loan modifications that avoid delinquencies and negative credit reporting, waiving certain charges and fees, and suspending vehicle repossession and charge offs. The office also extended the deadline for required first quarter reporting from April 30 until May 31, 2020, and permitted credit access business activity to occur from otherwise unlicensed locations, so long as certain requirements are met.
Washington insurance commissioner issues order regarding reporting requirements for collecting withheld depreciation payments
On April 27, the Washington insurance commissioner issued Executive Order 20-05 to insurers authorized to transact property and casualty insurance business and all entities regulated by the insurance commissioner. The order extends the deadline for policyholders of property and casualty insurance to report completed repairs in order to claim withheld depreciation payments until at least 60 days after June 26 or the expiration of the governor’s stay at home order, whichever is first.
Massachusetts Office of Consumer Affairs and Business Regulation issues guidance on reverse mortgages
On April 27, the Massachusetts Office of Consumer Affairs and Business Regulation, Division of Banks, issued guidance relating to compliance with the reverse mortgage counseling requirements under An Act Providing for a Moratorium on Evictions and Foreclosures During the Covid-19 Emergency, which was signed into law and effective on April 20, 2020. The act provides that the in-person counseling requirement under specific provisions of Massachusetts law can alternatively be met by synchronous, real-time video conference or by telephone. The division also provides guidance for counseling options for reverse mortgage counseling, HUD Certificate of HECM counseling, and other reverse mortgage programs.