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  • House Financial Services Committee Schedules Debate on Financial CHOICE Act

    Consumer Finance

    On September 13, the House Financial Services Committee will meet to discuss the Financial CHOICE Act. As previously covered in InfoBytes, the Financial CHOICE Act is a Republican alternative to the Dodd-Frank Act. The Committee is scheduled to debate potential amendments to the Financial CHOICE Act and to vote on the legislation.

    Dodd-Frank U.S. House

  • FTC Announces Orders Banning Owners of a Debt Relief Operation from Related Activities

    Consumer Finance

    On September 8, the FTC announced that, under separate stipulated final orders (here and here), two owners of a debt relief operation are permanently banned from the debt relief business for violations of the FTC Act, the Telemarketing and Consumer Fraud and Abuse Prevention Act, and the Telemarketing Sales Rule. The FTC’s 2015 complaint alleged that the companies and the owners (collectively, defendants) convinced consumers with payday loan debts to enroll in their “Financial Hardship Program” (Program) by falsely promising to renegotiate the terms of their loans. Consumers were advised to stop making payments to their lenders and pay money to the Program instead, including enrollment and bi-weekly fees. According to the FTC, the defendants “failed to provide the consumers with the promised debt relief, and consumers ended up in deeper financial trouble, having paid hundreds of dollars for no reduction or settlement of their loans.” The stipulated final orders each impose monetary judgments of more than $23.7 million. The judgments will be partially suspended when the individually named owners pay $149,537 and approximately $8,037, respectively. In addition to barring the defendants from the debt relief operation business, the orders further prohibit them from “making representations about financial and other products and services, and from making unsubstantiated claims about any products or services,” and “from profiting from consumers’ personal information and failing to dispose of it properly.”

    FTC Enforcement Telemarketing Sales Rule Debt Settlement

  • OFAC Imposes Civil Penalty for the Export of Orthodontic Supplies to Iran

    Federal Issues

    On September 7, OFAC announced a $43,200 settlement with an Oregon-based manufacturing company for alleged violations of the Iranian Transactions and Sanctions Regulations (ITSR), 31 C.F.R. part 560. Specifically, OFAC alleges that the company violated §§ 560.204 and 560.206 of the ITSR between April 2008 and July 2010 by exporting orthodontic supplies, with a collective value of $59,886, to Germany, United Arab Emirates, and/or Lebanon with the knowledge or reason to know that the supplies were ultimately destined for Iran. The settlement amount reflects OFAC’s consideration of the following aggravating factors: (i) the company acted willfully by exporting products it knew or had reason to know were ultimately destined for Iran; (ii) the company’s management knew or had reason to know that the products were destined for Iran; and (iii) the company failed to implement a compliance program until June 2008. Mitigating factors considered when determining the settlement amount include (i) the fact that alleged violations did not “result in great economic or other benefit conferred on Iran” because the transactions were generally consistent with OFAC’s licensing policy; (ii) the company’s lack of sanctions history with OFAC for five years before the first of the seven alleged violations; (iii) the company’s cooperation with OFAC by agreeing to toll the statute of limitations; (iv) the company’s development of an economic sanctions compliance procedure in June 2008 and the subsequent draft of a written compliance policy; and (v) the company’s lack of “commercial sophistication in conducting international sales at the time of the alleged violations.”

    Sanctions OFAC

  • FATF Updates List of Jurisdictions with AML/CFT Deficiencies, FinCEN Issues Related Advisory

    Federal Issues

    On September 7, FinCEN issued advisory bulletin FIN-2016-A004 notifying financial institutions of updates to the Financial Action Task Force’s (FATF) list of jurisdictions containing anti-money laundering/combating the financing of terrorism (AML/CFT) deficiencies. The FATF updated two documents categorizing certain jurisdictions: (i) the FATF Public Statement, identifying jurisdictions that are subject to the FATF’s call for countermeasures or are subject to Enhanced Due Diligence (EDD) due to AML/CFT deficiencies; and (ii) the Improving Global AML/CFT Compliance: on-going process, identifying jurisdictions which have developed an action plan with the FATF to address strategic AML/CFT deficiencies. Revisions to the FATF Public Statement include the 12 months suspension of FATF’s call for countermeasures against Iran; in turn, Iran was added to the EDD category based on the continued risk posed by Iran to the international financial system. North Korea remains the sole country subject to countermeasures. Jurisdictions currently on the Improving Global AML/CFT Compliance: on-going process list include Afghanistan, Bosnia and Herzegovina, Guyana, Iraq, Lao PDR, Syria, Uganda, Vanuatu, and Yemen. Myanmar (Burma) and Papua New Guinea were removed from the list. FinCEN reminded financial institutions that they are subject to a broad range of restrictions on dealing with North Korea and Iran, in spite of the 12-month suspension of its call for countermeasures against Iran.

    Anti-Money Laundering FinCEN Bank Secrecy Act FATF Combating the Financing of Terrorism

  • FinCEN Issues Advisory on E-Mail Compromise Fraud Schemes

    Privacy, Cyber Risk & Data Security

    On September 6, FinCEN issued advisory bulletin FIN-2016-A003 notifying financial institutions of a growing number of e-mail compromise schemes, in which criminals misappropriate funds by deceiving financial institutions and their customers into conducting wire transfers. The advisory summarizes the three main stages of email compromise schemes, which involve impersonating victims to submit seemingly legitimate transactions instructions: (i) compromising victim information and e-mail accounts, whereby criminals access an e-mail account via social engineering or computer intrusion techniques; (ii) transmitting fraudulent transaction instructions, whereby criminals use stolen e-mail account information to send financial institutions fraudulent wire transfer instructions; and (iii) executing unauthorized transactions, whereby the fraudulent wire transfer instructions direct the financial institution to deposit the transfers to the criminals’ domestic or foreign banks. The advisory further warned of two prevalent email compromise schemes: i) Business E-mail Compromise (BEC), which targets commercial customers of financial institutions; and (ii) E-mail Account Compromise (EAC), which targets personal bank accounts. When conducting a BEC scheme, criminals will impersonate company employees, a company supplier, or a company executive to “authorize or order payment through seemingly legitimate internal e-mails.” EAC schemes, however, target individuals conducting large transactions through financial institutions, lending entities, real estate companies, and law firms. Developed in coordination with the FBI and the U.S. Secret Service, the advisory provides red flags for financial institutions to use to identify and prevent BEC and EAC e-mail fraud schemes.

    Fraud FinCEN Privacy/Cyber Risk & Data Security

  • Second Circuit Remands Case to District Court, Rules Web Provider Failed to Show Plaintiff Agreed to Arbitration

    Fintech

    Recently, the Court of Appeals for the Second Circuit vacated in part a district court ruling, specifically its decision to dismiss a plaintiff’s putative-class action claim on the grounds that the plaintiff failed to plausibly state a claim for relief. Nicosia v. Amazon.com, Inc., No. 15-423-cv (2d Cir. Aug. 25, 2016). The district court concluded that a consumer was “bound by the mandatory arbitration provision in [a web provider’s] Conditions of Use” by placing an order on the web-based provider’s site; the Second Circuit was “not convinced.” The court reasoned that “[n]othing about the ‘Place your order’ button alone suggests that additional terms apply, and the presentation of terms is not directly adjacent to the ‘Place your order’ button so as to indicate that a user should construe clicking as acceptance.” The court further noted the web-based provider’s order page was distracting: “there appear to be between fifteen and twenty-five links on the Order Page, and various text is displayed in at least four font sizes and six colors (blue, yellow, green, red, orange, and black), alongside multiple buttons and promotional advertisements.” As a result, the court stated that it did “not hold that there was no objective manifestation of mutual assent here as a matter of law” but instead concluded that “reasonable minds could disagree on the reasonableness of notice.” The case was remanded for further proceedings.

    Arbitration Terms of Use

  • CFSA Releases Positive Payday Loan Testimonials Submitted to the CFPB

    Consumer Finance

    On September 6, the Community Financial Services Association of America (CFSA) released a 2,000-plus page document containing testimonials submitted to the CFPB regarding consumers’ positive experiences with the payday loan industry. A CFSA representative uncovered the allegedly “buried” stories through a Freedom of Information Act (FOIA) request filed December 31, 2015. According to the CFSA, of the newly discovered 12,546 consumer comments regarding to the payday loan industry, 12,308 “praised the industry and its products and services, or otherwise indicated positive experiences.” Among other things, the CFSA further noted that (i) since the CFPB implemented its consumer complaint portal in 2011, approximately 1.5% of all complaints received related to the payday loan industry; (ii) in an FTC 2015 summary of consumer complaints, the “FTC found that just 0.003% of more than three million complaints related to payday lending”; and (iii) at least two customer surveys reveal that payday loan borrowers are overwhelmingly satisfied with the product. Regarding the CFPB’s proposed rules to address the short-term lending industry, CFSA CEO Dennis Shaul commented, “[i]t is clear that millions of consumers are satisfied with the payday loan product and services, and do not want the federal government to take this valued credit option away from them.”

    CFPB FTC Payday Lending Consumer Complaints

  • FTC Resolves "Operation Collection Protection" Charges; Bans Companies from Debt Collection Business

    Consumer Finance

    On September 7, the FTC announced separate stipulated orders (here and here) against two groups of debt collectors to resolve November 2015 charges that their debt collection practices were deceptive, abusive, and unfair in violation of the FTC Act and the Fair Debt Collection Practices Act (FDCPA). According to the FTC, the first group of debt collectors (i) attempted to collect on debts consumers claimed they did not owe; (ii) failed to verify the debts; and (iii) impersonated law enforcement, threatened non-compliant consumers with arrests and lawsuits, and made accusations of bank fraud. In addition to barring the defendants from debt collection activities and from “misrepresenting material[] facts about any financial-related products or services,” the order imposes a judgment of more than $4.47 million. Regarding the second group of debt collectors, the FTC alleged that, in addition to threatening consumers with arrest if purported debts went unpaid and harassing friends, family members, and employees in an attempt to collect debts, they sent “alarming and deceptive text messages to trick consumers into contacting them, without identifying themselves as debt collectors.” Pursuant to the final judgment, the defendants must pay a judgment of approximately $27 million. The order imposes a separate judgment of $11,000 on the individually named defendant.

    Filed in federal district court of New York, the actions were part of the FTC’s Operation Collection Protection, a federal-state-local initiative that has brought a total of 148 debt collection-related actions to date.

    FTC FDCPA UDAAP Debt Collection

  • White House Releases Report on the Dodd-Frank Act and Community Banking; ABA Refutes Claims

    Consumer Finance

    Recently, the White House Council of Economic Advisers issued a report titled “The Performance of Community Banks Over Time.” Seeking to address industry concern that Dodd-Frank regulations have negatively impacted community banks, the report presents research related to bank branching patterns and macroeconomic conditions as “evidence” to the contrary, maintaining that “community banks have remained healthy as the Dodd-Frank financial reform has been implemented.” The report presents the following five key points as indication that community banks “remain strong” under the Dodd-Frank Act: (i) with the exception of smallest community banks, the lending growth rate has increased since the financial crisis in 2010; (ii) evidence fails to suggest that Dodd-Frank led to a decline in the number of community banks across counties; (iii) since 1994, for community banks with assets between $100 million and $10 billion, the average number of branch offices has increased; (iv) the decline in the number and market share of community banks with assets totaling less than $100 million is a result of growth; and (v) a combination of macroeconomic factors, such as low equilibrium interest rates, contribute to “a substantial portion of the drop in new bank entry in recent years.” In closing, the report reasons that the Obama Administration “has taken important steps to ensure that regulatory requirements are implemented in a fair and equitable manner for community banks.”

    ABA president Rob Nichols released a statement challenging the report’s findings, claiming a “serious disconnect between [the] report and the daily reality for America’s hometown banks and the communities they serve.” Although Nichols acknowledges that the Dodd-Frank Act is not the only contributing factor causing community banks to close, he suggests that the “more than 24,000 pages of proposed and final rules belies the idea that Dodd-Frank had no impact” and emphasizes that “[c]omprehensive regulatory relief is long overdue for community banks.”

    Dodd-Frank Community Banks Obama

  • SEC Appoints New Deputy Associate Director in Division of Investment Management's Rulemaking Office

    Securities

    On September 7, the SEC named Sarah G. ten Siethoff Deputy Associate Director in the Division of Investment Management’s Rulemaking Office. Since joining the SEC in 2008, Ms. ten Siethoff has served in various roles in the Division’s Rulemaking Office, including Assistant Director, Senior Special Counsel, and Senior Counsel. In her new role, Ms. ten Siethoff will, among other things, recommend rulemaking and other policy initiatives under the Investment Company and the Investment Advisers Acts of 1940. Prior to joining the SEC in 2008, Ms. ten Siethoff worked as an associate in private practice.

    SEC Investment Adviser Agency Rule-Making & Guidance

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