Nebraska creates Consumer Affairs Response Team

State Issues State Attorney General Consumer Protection Consumer Finance Nebraska

On December 2, the Nebraska attorney general launched the Consumer Affairs Response Team (CART) to help state residents address complaints and identify scams related to a wide range of consumer-related issues, such as fraud, identity theft, scams, and unfair and deceptive business practices. CART will accept complaints after a consumer has first made a “good-faith-effort” to resolve any issues directly with a business. If CART determines that the consumer’s complaint falls within its authority, it will engage in the dispute resolution process by facilitating communications between the consumer and the business. CART was created after the AG’s office discovered a 65 percent increase in identity theft reports as well as a 27 percent increase in fraud and other types of consumer scams.