FINRA fines firm $2.8 million for faulty trade confirmations

Federal Issues FINRA Enforcement Disclosures

On June 29, the Financial Industry Regulatory Authority (FINRA) entered into a Letter of Acceptance, Waiver, and Consent (AWC), which ordered a New York-based member firm to pay $2.8 million to settle allegations that it sent customers inaccurate trade confirmations. According to FINRA, from November 2008 through the present, the firm allegedly sent customers roughly “270 million confirmations that inaccurately disclosed the firm’s execution capacity, the customer’s price, the market center of execution, or whether the trade was executed at an average price.” FINRA attributed the inaccuracies to 11 underlying issues, including technology issues, a drafting error, and a misunderstanding of regulatory guidance that allegedly went undetected for at least five years. Additionally, FINRA claimed that from at least November 2008 through March 2020, the firm failed to establish and maintain a supervisory system, including written procedures, to achieve compliance with the confirmation requirements, and claimed this alleged failure “persisted even though, by mid-2017, [the firm] was aware due to FINRA examinations of multiple systemic issues resulting in tens of millions of inaccurate confirmations.” Rather than implementing a “reasonable” supervisory system, FINRA contended that the firm took a year to set up a system and procedures that monitored only whether confirmations were delivered, not whether they were accurate. The firm neither admitted nor denied the findings set forth in the AWC agreement but accepted and consented to the entry of FINRA’s findings and censure and agreed to certify within 120 days that it corrected the identified issues.