InfoBytes Blog
CFPB looking at privacy implications of worker surveillance
On June 20, the CFPB released a statement announcing it will be “embarking on an inquiry into the data broker industry and issues raised by new technological developments.” The Bureau requested information in March about entities that purchase information from data brokers, the negative impacts of data broker practices, and the issues consumers face when they wish to see or correct their personal information. (Covered by InfoBytes here.) The findings from this inquiry will help the Bureau understand how employees’ personal information can find its way into the data broker market.
With similar intentions, the White House Office of Science and Technology Policy (OSTP) released a request for information (RFI) to learn more about the automated tools employers use to monitor, screen, surveil, and manage their employees. The OSTP blog post cited to an increase in the use of technologies that handle employees’ sensitive information and data. The OSTP also highlighted the Biden administration’s Blueprint for an AI Bill of Rights (covered by InfoBytes here), which underscored the importance of building in protections when developing new technologies and understanding associated risks. Responses to the RFI will be used to “inform new policy responses, share relevant research, data, and findings with the public, and amplify best practices among employers, worker organizations, technology vendors, developers, and others in civil society,” the OSTP said.
The CFPB’s response to the RFI described the agency’s concerns regarding risks to employees’ privacy, noting that it has long received complaints from the public about the lack of transparency and inaccuracies in the employment screening industry. Specifically mentioned are FCRA protections for consumers and guidelines around the sale of personal data. The Bureau also commented that employees may not be at liberty to determine how their information is used, or sold, and have no opportunity for recourse when inaccurately reported information affects their earnings, access to credit, ability to rent a home or buy a car, and more.