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CFPB publishes BNPL borrower profiles
On March 2, the CFPB released a report examining the financial profiles of Buy Now, Pay Later (BNPL) borrowers using data pulled from the agency’s Making Ends Meet survey and its access to credit bureau data. The report follows previous Bureau research conducted on the BNPL market (covered by InfoBytes here). The Bureau observed that, while many BNPL borrowers used the product without any noticeable markers of financial stress, these borrowers (as compared to non-BNPL borrowers) were, on average, more likely to have higher credit card debt and utilization rates and were more likely to have revolving balances on their credit cards. BNPL borrowers also had lower credit scores and higher utilization rates of alternative financial services such as payday loans and pawn loans that charge high interest rates and were more likely to incur bank account overdrafts. The report noted, however, that while BNPL borrowers generally have access to traditional credit products, they are more likely to borrow using retail accounts, personal loans, student loans, and auto loans compared to non-BNPL borrowers (BNPL borrowers were more than twice as likely to be delinquent on at least one of those products by 30 days or longer). The Bureau commented though “that many of these differences pre-date [BNPL] use and [the report] highlights the need for further research into whether the products have any causal impact on consumer indebtedness.” Black, Hispanic, and female consumers are also more likely than average to use BNPL products, the report found, along with consumers with income between $20,001-$50,000.
FHA codifies SOFR for LIBOR-based ARMs
On March 1, FHA published a final rule in the Federal Register removing LIBOR as an approved index for adjustable-rate mortgages (ARMs) and replacing it with the Secured Overnight Financing Rate (SOFR) as the approved index for newly-originated forward ARMs. The final rule also codifies HUD’s removal of LIBOR and approval of SOFR as an index for newly-originated home equity conversion mortgages (HECM) ARMs, and establishes “a spread-adjusted SOFR index as the Secretary-approved replacement index to transition existing forward and HECM ARMs off LIBOR.” Additionally, the final rule makes several clarifying changes and establishes a 10 percentage points maximum lifetime adjustment cap for monthly adjustable rate HECMs. The agency considered comments received to its proposed rule published last October (covered by InfoBytes here), and said the updated policy will now “generally align with Fannie Mae, Freddie Mac, and Ginnie Mae's policies replacing LIBOR with the SOFR index.” The final rule is effective March 31.
Biden administration releases National Cybersecurity Strategy
On March 2, the Biden administration announced the release of its National Cybersecurity Strategy (Strategy) in a continued effort to provide a safe and secure digital ecosystem for Americans. The Strategy, which expands on other steps taken by the administration in this space (covered by InfoBytes here), focuses on several key pillars for building and enhancing collaboration, including:
- Defending critical infrastructure. The Strategy will expand the use of minimum cybersecurity requirements in critical sectors, harmonize regulations to reduce compliance burdens, ensure public-private collaboration is able to defend critical infrastructure and essential services, and defend and modernize federal networks and incident response policies.
- Disrupting and dismantling threat actors. Under the Strategy, tools will be strategically employed to disrupt adversaries, and the private sector will be used to disrupt activities. Ransomware threats will also be addressed through a comprehensive federal approach “in lockstep” with international partners.
- Shaping market forces to drive security and resilience. In an effort “to reduce risk and shift the consequences of poor cybersecurity away from the most vulnerable,” the Strategy proposes to (i) promote privacy and security of personal data; (ii) “[shift] liability for software products and services to promote secure development practices”; and (iii) ensure investments in new infrastructure are supported by federal grant programs.
- Investing in a resilient future. The Strategy promotes coordinated, collaborative actions for reducing systemic technical vulnerabilities across the digital ecosystem and improving resiliency against transnational digital repression. The Strategy also prioritizes cybersecurity research and development for emerging technologies, including postquantum encryption, digital identity solutions, and clean energy infrastructure, and stresses the importance of developing a diverse, robust national cyber workforce.
- Forging international partnerships to pursue shared goals. The Strategy intends to leverage international coalitions and partnerships to counter threats to the digital ecosystem through the use of joint preparedness, response, and cost imposition, which will enable partners to better defend themselves against cyber threats. The U.S. will also work with international partners to create secure, reliable global information and communications technology supply chains and operational technology products and services.
While “next-generation technologies are reaching maturity at an accelerating pace, creating new pathways for innovation while increasing digital interdependencies,” the announcement warned that state and non-state actors are developing and executing campaigns that threaten the digital ecosystem. The Biden administration’s Strategy aims to address those threats.
OFAC issues supplemental guidance on humanitarian sanctions exceptions
On February 27, the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) issued supplemental guidance for the provision of humanitarian assistance. As previously covered by InfoBytes, last December OFAC implemented a carveout from the asset freeze provisions of UN sanctions programs by issuing or amending several general licenses to ease the delivery of humanitarian aid and ensure a baseline of authorizations for the provision of humanitarian support across many sanctions programs. The 2023 fact sheet provides information for the U.S. government, international organizations and entities, nongovernmental organizations, persons involved in the distribution of food, agricultural commodities, medicine, and medical devices, and financial institutions and other service providers who support or facilitate these transactions. The action reflects “Treasury’s work to limit the unintended impact of sanctions by providing greater consistency and clarity across U.S. sanctions programs to help legitimate humanitarian assistance and related trade reach at-risk populations through transparent financial channels.”
8th Circuit reverses debt collection action for lack of standing
On February 24, the U.S. Court of Appeals for the Eighth Circuit vacated and remanded the dismissal of a class action lawsuit concerning a medical collection letter that listed amounts due but did not distinguish between the principal and the interest that the debt collectors were attempting to charge. Plaintiff, who never paid any part of the interest or principal, filed a class action against the defendant debt collectors alleging violations of the FDCPA and the Nebraska Consumer Practices Act (NCPA). The defendants moved for summary judgment, arguing that the plaintiff lacked Article III standing. The district court denied the motion and the jury found for the defendants on all counts except for the NCPA claim, which was not tried before a jury. After trial, the district court determined it had provided improper jury instructions, and sua sponte, entered judgment for the plaintiff as a matter of law on both the NCPA and FDCPA claims. The district court specifically ruled that the NCPA does not allow collection of prejudgment interest by a debt collector without an actual judgment. The defendants appealed.
On appeal, the 8th Circuit focused on whether the plaintiff had standing. The appellate court held that the collection letter did not cause the plaintiff concrete harm, and concluded (quoting TransUnion LLC v. Ramirez, citing Spokeo, Inc. v. Robins) that without a concrete injury in fact, she “is ‘not seeking to remedy any harm to herself but instead is merely seeking to ensure a defendant’s compliance with regulatory law (and, of course, to obtain some money via the statutory damages).’” Without suffering a tangible harm, the appellate court said it could only recognize injuries with “a ‘close relationship’ to harm ‘traditionally’ recognized as providing a basis for a lawsuit in American courts.” The plaintiff pointed to fraudulent misrepresentation and conversion as analogous to her alleged injury, but the appellate court disagreed and determined that the consumer could not establish injury sufficient to satisfy Article III standing. In vacating and remanding the district court’s ruling, the 8th Circuit pointed out that, absent standing, it lacked jurisdiction to decide any other issues raised on appeal.
CFPB highlights problems with cash-benefit programs
On March 1, the CFPB released an Issue Spotlight exploring the challenges that recipients of public benefits programs offering cash assistance face when accessing funds through financial products or services. According to the report, financial products used to deliver public benefits, such as Social Security and unemployment compensation, are delivered through various methods—particularly prepaid cards—that may subject consumers to high fees and reduce the amount of funds the individual is able to receive.
The Bureau noted that some prepaid cards charge numerous fees that cut away at a consumer’s available funds. According to the Federal Reserve, $1.3 billion in transaction fees (including maintenance, balance inquiry, customer service, or ATM fees) were collected by prepaid card administrators in 2020. The report also found that due to significant variations in program structure and delivery at the state and county level, the amount and types of fees charged to access cash assistance vary. Additionally, inadequate and untimely customer service often prevents consumers from being able to correct problems with their accounts or access funds, the report said. Consumers highlighted concerns such as having inadequate protections against unauthorized transfers, paying high costs to replace a card, and experiencing insufficient or hypersensitive fraud filters that cause delays and account freezing. The report also flagged concerns about consumers being told to use a prepaid card issued by a particular financial institution, rather than being allowed to deposit funds into an account at an institution of their choice, thereby limiting competition.
The Bureau said it will continue to monitor and take action against entities who violate federal consumer financial protection laws and will share the report’s findings with federal and state agencies that administer public benefits programs.
DOJ announces $9 million redlining settlement with Ohio bank
On February 28, the DOJ announced a settlement with an Ohio-based bank to resolve allegations that the bank engaged in a pattern or practice of lending discrimination by engaging in “redlining” in the Columbus metropolitan area. The DOJ’s complaint claimed that from at least 2015 to 2021, the bank failed to provide mortgage lending services to Black and Hispanic neighborhoods in the Columbus area. The DOJ also alleged that all of the bank’s branches were concentrated in majority-white neighborhoods, and that the bank did not take meaningful measures to compensate for not having a physical presence in majority-Black and Hispanic communities.
Under the proposed consent order, the bank will, among other things, (i) invest a minimum of $7.75 million in a loan subsidy fund for majority-Black and Hispanic neighborhoods in the Columbus area to increase access to credit for home mortgage, improvement, and refinance loans, and home equity loans and lines of credit; (ii) invest $750,000 to go towards outreach, advertising, consumer financial education, and credit counseling initiatives; (iii) invest $500,000 to be spent in developing community partnerships to expand access to residential mortgage credit for Black and Hispanic consumers; (iv) establish one new branch and one new mortgage loan production office in majority-Black and Hispanic neighborhoods in the Columbus area (the bank must “ensure that a minimum of four mortgage lenders, at least one of whom is Spanish-speaking, are assigned to serve these neighborhoods” and employ a full-time community development officer to oversee lending in these neighborhoods); and (v) conduct a community credit needs assessment to identify financial services needs in majority-Black and Hispanic census tracts in the Columbus area. The announcement cited the bank’s cooperation with the DOJ to remedy the identified redlining concerns.
FTC, CFPB examine discriminatory background screenings
On February 28, the FTC and CFPB issued a request for information (RFI) on background screening issues affecting consumers seeking rental housing in the U.S., including ways criminal and eviction records and algorithms may lead to discriminatory screening outcomes. (See also CFPB blog post here.) According to the agencies, information used and collected in rental-screening checks may “unfairly prevent consumers from obtaining and retaining housing.” The announcement comes as part of an effort to identify practices that unfairly prevent applicants and tenants from accessing or staying in housing. As previously covered by InfoBytes, the Biden administration announced in January new actions for enhancing tenant protections and furthering fair housing principles. This marks the first time the FTC has issued an RFI that explores unfair practices in the rental market. Collected data will be used to inform enforcement and policy actions under each agency’s jurisdiction, the agencies said, adding that the FCRA (which both agencies enforce) also imposes requirements on several aspects of the tenant screening process.
Seeking feedback from current and prospective tenants, advocacy groups, landlords, and others who use or are subject to rental-screening checks, the RFI requests information covering a wide array of issues, including: (i) how housing decisions are impacted when criminal and eviction records (which may contain potential inaccuracies) are used; (ii) whether consumers are made aware of the criteria used in the screening process or notified about the reasons leading to a rejection; (iii) how application and screening fees are set; (iv) how the screening process uses algorithms, automated decision-making, artificial intelligence, or similar technology; and (v) ways the current screening process can be improved. Comments on the RFI are due May 30.
DFPI settles with student loan debt relief company
On February 28, the California Department of Financial Protection and Innovation (DFPI) announced a settlement with an unlicensed student debt relief company and its owner. The announcement is part of the DFPI’s continued crackdown on student loan debt relief companies found to have violated the California Consumer Financial Protection Law (CCFPL), the Student Loan Servicing Act (SLSA), and the Telemarketing Sales Rule (TSR). According to the settlement, a DFPI inquiry into the company’s practices found that since at least 2018, the company placed unsolicited phone calls to consumers advertising its student loan forgiveness and modification services. The company allegedly gave borrowers the impression that it was a part of, or affiliated with, an official government agency, and would act “as an intermediary between borrowers and the borrowers’ lenders or loan servicers with the goal of helping those consumers lower or eliminate their student loan debts.” The DFPI found that since 2018 at least 790 California consumers enrolled in the company’s debt relief program, whereby the company collected at least $713,000 through up-front servicing fees ranging from $116 to $2,449 from California consumers. By allegedly engaging in unlicensed student loan servicing activities, engaging in unlawful, unfair, deceptive, or abusive acts or practices with respect to consumer financial products or services, and by charging advance fees for debt relief services, the DFPI claimed the company violated the SLSA, CCFPL, and TSR.
Under the terms of the consent order, the company and owner must desist and refrain from engaging in the alleged conduct, rescind all debt relief, debt management, or debt consulting service agreements, and issue refunds to California consumers. The owner is also ordered to “desist and refrain from owning, managing, operating, or controlling any entity that services student loans, or which offers or provides any consumer financial products or services as defined by the CCFPL, unless and until he or the entity has the applicable approvals from the DFPI and is in compliance with the SLSA, CCFPL, TSR, and the Federal Trade Commission Act.”
OFAC sanctions Mexican arms trafficker for supplying weapons to cartel
On February 28, the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) announced sanctions pursuant to Executive Order (E.O.) 14059 against a Mexican national for his role in providing, or having attempted to provide, financial, material, or technological support for, or goods or services in support of, the Cartel de Jalisco Nueva Generacion (CJNG). The CJNG is also designated under E.O. 14059. According to OFAC, the sanctions are part of a whole-of-government effort to combat global threats posed by illicit drug trafficking into the U.S. The agency stressed it will continue to coordinate with federal government partners and foreign counterparts to target and pursue accountability for foreign illicit drug actors. As a result of the sanctions, the designated individual’s property located in the U.S. or held by U.S. persons is blocked and must be reported to OFAC. Further, “any entities that are owned, directly or indirectly, individually or in the aggregate, 50 percent or more by one or more blocked persons are also blocked.” U.S. persons are generally prohibited from engaging in any dealings involving the property or interests in property of blocked or designated persons unless authorized by an OFAC-issued general or specific license, or exempt. OFAC further warned that “U.S. persons may face civil or criminal penalties for violations of E.O. 14059 and the Kingpin Act.”