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Treasury and Small Business Administrator urge Congress to appropriate funds for Paycheck Protection Program
On April 15, the U.S. Treasury secretary and Small Business Administration administrator issued a statement urging Congress to appropriate additional funds for the Paycheck Protection Program to meet the high demand from small businesses for relief in response to Covid-19. The statement notes that “SBA will not be able to issue new loan approvals once the programs experiences a lapse in appropriations.”
Indiana regulator suspends notice requirements for branch closures, provides other relief
The Indiana Department of Financial Institutions, Depository Division announced that it has suspended nearly all examination activity. The division also suspended prior notice requirements for temporary branch or office closures, extended the deadline for submission of audits required for banks and corporate fiduciaries, and granted permission for institutions to make temporary changes to their bylaw requirements for annual meetings.
FTC provides guidance on managing consumer protection risks when using AI and algorithms
On April 8, the FTC’s Bureau of Consumer Protection wrote a blog post discussing ways for companies to manage the consumer protection risks of artificial intelligence (AI) technology and algorithms. According to the FTC, over the years the Commission has dealt with the challenges presented by the use of AI and algorithms to make decisions about consumers, and has taken many enforcement actions against companies for allegedly violating laws such as the FTC Act, FCRA, and ECOA when using AI and machine learning technology. Financial services companies have also been applying these laws to machine-based credit underwriting models, the FTC stated. To assist companies, the FTC has provided the following guidance:
- Be transparent. Companies should not mislead consumers about how automated tools will be used and should be transparent when collecting sensitive data to feed an algorithm. Companies that make automated eligibility decisions about “credit, employment, insurance, housing, or similar benefits and transactions” based on information provided by a third-party vendor are required to provide consumers with “adverse action” notices under the FCRA.
- Explain decisions to consumers. Companies should be specific when disclosing to consumers the reasons why a decision was made if AI or automated tools were used in the decision-making process.
- Ensure fairness. Companies should avoid discrimination based on protected classes and should consider both inputs and outcomes to manage consumer protection risks inherent in using AI and algorithmic tools. Companies should also provide consumers access and opportunity to dispute the accuracy of the information used to make a decision that may be adverse to the consumer’s interest.
- Ensure data and models are robust and sound. According to the FTC, companies that compile and sell consumer information for use in automated decision-making to determine a consumer’s eligibility for credit or other transactions (even if they are not a consumer reporting agency), may be subject to the FCRA and should “implement reasonable procedures to ensure maximum possible accuracy of consumer reports and provide consumers with access to their own information, along with the ability to correct any errors.” The AI models should also be validated to ensure they work correctly and do not illegally discriminate.
- Accountability. Companies should consider several factors before using AI or other automated tools, including the accuracy of the data set, predictions based on big data, and whether the data models account for biases or raise ethical or fairness concerns. Companies should also protect these tools from unauthorized use and consider what accountability mechanisms are being employed to ensure compliance.
Fannie Mae and Freddie Mac release Covid-19 forbearance scripts for servicers to use with homeowners
On April 15, Fannie Mae and Freddie Mac released Covid-19 scripts that servicers may use with homeowners impacted by Covid-19 when discussing forbearance options. The scripts are intended to assist servicers with, among other things, determining the nature of the borrower’s hardship and appropriately describing forbearance options to borrowers.
Rhode Island clarifies timing requirements for foreclosure mediation notices with CARES Act forbearances
On April 15, Rhode Island’s Superintendent of Banking issued a bulletin to clarify how mortgagors should implement CARES Act forbearances to accord with the state’s foreclosure mediation statute, which requires certain notices be mailed within 120 days of default. During the pendency of the Covid-19 pandemic, mortgagors must mail the required notice within 120 days after the termination of the forbearance agreement, subject to certain conditions.
Freddie Mac announces changes to forbearance program to align with CARES Act
On April 15, Freddie Mac announced revisions to its multifamily Covid-19 forbearance program to align with CARES Act provisions related to multifamily borrowers and tenants. The program now (i) no longer requires tenants to demonstrate that nonpayment is due to a Covid-19 related hardship in order to avoid eviction during the forbearance period, (ii) explicitly provides that borrowers may not charge late fees, penalties, or other charges related to nonpayment of rent during the forbearance period, and (iii) extends the last day to enter forbearance under the program to the end of the federally declared emergency period or December 31, 2020, whichever comes first.
Nebraska attorney general issues warning about garnishing stimulus payments
On April 15, Nebraska Attorney General Doug Peterson warned that Nebraska law exempts certain income and property of low-income consumers from execution and attachment by creditors and debt collectors. The attorney general also warned that any attempt or threat to garnish or attach CARES Act stimulus funds that are exempt under Nebraska law will be considered an unfair trade practice under Nebraska’s Consumer Protection Act. Finally, the attorney general stated that his office is diligently monitoring consumer complaints, and encouraged consumers to file complaints if they experience aggressive debt collection during the Covid-19 crisis.
Idaho extends stay at home order
On April 15, the director of the Idaho Department of Health and Welfare extended the state’s stay at home order, previously covered here, through April 30 due to Covid-19.
California Department of Real Estate updates FAQs for licensing processes
On April 15, the California Department of Real Estate updated its FAQs for licensing processes. The FAQs answer questions relating, among other things, to the closure of DRE offices, the cancellation and rescheduling of licensing exams, renewal of real estate license, and electronic signatures on licensing documents.
FDIC updates Covid-19 FAQs for financial institutions
On April 15, the FDIC released updates to its list of Covid-19 frequently asked questions (FAQs) for financial institutions. The FAQs were originally released on March 19, covering bank operational issues and urging banks to work with borrowers who are experiencing payment difficulties due to Covid-19, as reported by InfoBytes here. New FAQs discuss credit reporting of payment accommodations, reminding lenders to report borrower accounts as current, provided the borrowers continue to observe the terms of the accommodations. The guidance also points financial institutions to a recent CFPB statement (covered here) for guidance on the FCRA under the CARES Act. The FDIC also updated the Troubled Debt Restructurings (TDRs) guidance, emphasizing that financial institutions do not need to classify Covid-19 borrower payment accommodations as TDRs if certain criteria are met, and that examiners “will not criticize prudent efforts to modify the terms on existing loans to affected customers.” Other updates to the FAQs include, among other things: (i) obligations to obtain updated real estate valuation information for Covid-19 related loan modifications; (ii) the use of alternative signatures for Part 363 annual reports and other notices; (iii) real estate loans in excess of loan-to-value percentages for loans refinanced by borrowers impacted by Covid-19; (iv) risk-based capital rules regarding multi-family loan modifications; (v) eligible Community Reinvestment Act activities during the Covid-19 pandemic; and (vi) Bank Secrecy Act issues regarding filing requirements, raising compliance challenges with FinCEN, and whether loans under the Small Business Administration’s Paycheck Protection Program are considered new accounts for customer due diligence purposes.