Judges disagree that “psychological states” can never support standing under FDCPA

Courts Appellate Seventh Circuit FDCPA Debt Collection Consumer Finance Class Action

On June 8, a majority of judges on the U.S. Court of Appeals for the Seventh Circuit denied a plaintiff-appellee’s petition for rehearing en banc in a case concerning the collection of time-barred debt. In April, the 7th Circuit vacated a $350,000 jury award against a debt collector in an FDCPA action, holding that the plaintiff lacked Article III standing. The defendant sent the plaintiff a letter offering to resolve her defaulted credit card debt at a discount. The letter included a disclosure stating that “because of the age of the debt” it would not sue or report the debt to a credit agency and that payment or nonpayment would not affect her credit score. The plaintiff sued, claiming the letter “surprised and confused” her and was in violation of Sections 1692e(2), 1692e(10), and 1692f of the FDCPA. The district court certified a class and granted summary judgment in favor of the plaintiff “reasoning that the misleading nature of the letter risked real harm to the interests that Congress sought to protect with the FDCPA.” A jury awarded the class $350,000 in damages. On appeal, the panel disagreed, explaining that the plaintiff never made a payment as a result of receiving the letter, nor did she “promise to do so or otherwise act to her detriment in response to anything in or omitted from the letter.” Calling the defendant to dispute the debt and contacting an attorney for legal advice “are not legally cognizable harms” and not enough to provide the “basis for a lawsuit,” the court wrote, adding that “[p]sychological states induced by a debt collector’s letter” are not enough to establish standing.

The majority of the 7th Circuit agreed with the panel’s ruling and voted not to hold an en banc rehearing. However, four judges dissented, arguing that the plaintiff’s claims “should easily satisfy” standing requirements established by the U.S. Supreme Court. “The emotional distress, confusion, and anxiety suffered by [plaintiff] in response to this zombie debt collection effort fit well within the harms that would be expected from many of the abusive practices,” the dissent said. “That’s true regardless of whether the debtor actually made a payment or took some other tangible action in response to them.” According to the dissent, the majority is “painting with too broad a brush” in finding that “[e]motional distress and other ‘psychological states’ can never support standing under the FDCPA.” This reasoning also overlooks close historical parallels in common and constitutional law that provide remedies for intangible injuries caused by many violations of the FDCPA and other consumer-protection statutes, the dissent added.